Organization: Design Equation
Billie Mandel is a design strategy and leadership geek with a social science background, and nearly two decades of leading and teaching teams of software creatives – UX designers, researchers, content people, product people, front-end developers – the folks who figure out what to build, why, and how to make it amazing. She is a partner at Design Equation, where she leads the coaching and education component of the business, and is a lead design instructor at General Assembly in San Francisco.
Having big emotions is usually seen as a detriment in professional environments, and so many of our workplaces have become increasingly sterile. We end up feeling like dispassionate robots, at best...