Learn how to implement the 10 key elements of an AWE-filled culture:
1. Listening is at the source of customer and associate interactions. More listening and less talking!
2. People are played to their strengths, rather than working on their weaknesses.
3. The mission and vision of the company genuinely inspires the team.
4. Everyone from the executive suites to the janitor Walk the Talk. There is not a separate set of rules for executives!
5. Social and environmental responsibility are the point of entry, not the latest program.
6. Investing in and developing people never gets cut from the budget.
7. Associates are involved in decisions that effect their work.
8. Innovation and creativity are encouraged from all levels of the organization.
9. Transparency: There are no internal corporate secrets.
10. Loyalty is earned by how people are treated at all levels of the organization.
Back in the early 2000s, when I first saw the research from the scientists at University of California at Berkeley on the amazing benefits of the emotion of AWE, I literally teared up and felt a tug on my heart so strong that I could not ignore the pull. After years in corporate culture and leadership training arenas, working with organizations to build resilient and high performing cultures, the synapses snapped and the light went on about how companies could benefit by cultivating awe for their leaders and their teams. So much of what high performing teams need, is what AWE provides. Science is proving that cultivating the emotion of AWE reduces stress, helps us connect to ourselves and each other, expands our perception of time, makes us more altruistic, collaborative and reduces our self importance which allows new possibilities to emerge. It even makes your healthier and improves your life expectancy! Doesn’t this sound like something worth thinking about and acting on?