How do you get a new prospect to trust you quickly? Try treating with profound respect.
The world of improvisational theater has many lessons that apply to the sales process. The scene and the sale both require developing trust, a connection, and open communication right away.
In this workshop, Bridget Quigg combines her many years at early-stage startups with her improv know-how to help your team learn while having fun. They will be up on their feet, interacting, and doing activities together the entire session. The laughter gets loud and you'll love hearing it. This is a high energy session.
Bridget believes that improv is not about being funny. Improv is about making the person you're interacting with feel amazing every time. One attendee summed it up well:
"Bridget's class was a great opportunity to rethink my communication style and understand how I present myself will encourage or discourage a potential customer from opening up with me."
Bridget Quigg believes that improvisational theater principles can help everyone feel more confident and engage better with others. A graduate of Stanford University, Bridget has taught improv at Stanford University’s Write Retreat, Applied Improvisation Network conferences, elementary schools, industry association meetings, software companies, and more. Bridget studied and performed improv during college then played with several troupes after graduating, including Seattle’s first all-female improv group, LipSchtick. She has also produced five one-woman comedy shows where she combines original songs, games, video, and sketch comedy to offer her perspective on the world. Her most recent show, "Techlandia" sold out in Seattle and toured in Portland and San Francisco. She currently works as a trainer, writing coach, and emcee.
I was lucky enough to take part in one of Bridget's sessions. It was tailored to our team- inside SaaS sales people, and focused on listening and responding in a positive, collaborative way. We walked away with "verbal tools" that I put into practice on the very next call. Bridget's energy and honest enthusiasm is infectious and her lessons are easily adopted. As someone who has been selling for along time, I highly recommend. Those new to SaaS sales all the way to veteran SaaS sales people will benefit from the fresh approach that Bridget provides.
I loved working with Bridget on this training. She helped customize this for our organization based on our specific initiatives. I really appreciated how understanding and patient she was with our specific needs. When I pitched doing an Improv session to Leadership it was met with initial hesitation and trepidation based on what they thought Improv "was" (wait, I have to be funny? Answer: Nope! "being average" is one of the topics). Once Bridget got started, all of that anxiety melted away and the participants were able to dive in. Post session I received a lot of positive feedback about how the training was not only super fun and got folks to get out of their comfort zone, but how it was also actionable. Many Sales reps were able to use techniques they learned on their very next call that day. Highly recommend this session if you are working on active listening, making quick connections in discovery, rapport building, team bonding, and handling objections with confidence!
I manage a team of around 45 Account Executives in the SaaS environment. It can be difficult to come up with fresh and engaging material to reinvigorate the team with best sales practices. Bridget's class/session is a perfect addition to combat those struggles. She sets clear expectations that puts the team at ease around topics like improv that could typically be intimidating. Shes incorporates a number of stimulating activities that focus on rapport building, active listening and other staples of a sales background. Highly recommended!
In addition, Bridget is a blast to work with and while she doesn't require participants to be funny, she certainly is! Our team loved the session and her!